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How XR enhances customer interaction training

Every company wants to enhance their customer interaction experience; for which ‘IMMERSIVE LEARNING’ is ‘THE’ answer. It not only provides a fascinating environment to the customer but increases companies’ technology edge.

This enriches the business advantage to stand out with high-profit margins and an opportunity to expand to remote collaborative markets.

XR-based customer interaction training can be an innovative and immersive approach to learning and an excellent way for the customers to adapt to new technology.

As the world is experimenting with XR, Bell Immersive provides 5 ways you can use XR to cater to your customer needs expressively and engagingly:

  1. Hands-on experience –

Customers have always awaited to experience a good view of the product during their shopping. Apart from “touch and feel”, “wear and see” provides good knowledge about the product they wish to buy. This also helps customers to decide before investing which creates a sense of trust with the brand.

XR allows customers to place furniture in their homes and compare the suitability. Ladies could try on a hair color to choose their preferences. Hoteliers and real-estate businesses can showcase their layouts and provide rich pre-order experiences to their customers.

Virtual visits are gaining more value with the changing and challenging situations. XR solutions can be applied to all industries; across all functions to optimize their systems and process and create an engaging experience for their customers.

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